Hand Hygiene is a general term referring to any action of hand cleansing. There are three ways hand hygiene can be performed:
ABHR is gold standard for hand hygiene for all clinical situations where hands are visibly clean.
Wash with soap and water when hands are visibly dirty, when visibly soiled with blood or other body fluids, or when caring for patients with symptoms of gastroenteritis.
When there is no readily available access to hand washing facilities, the approved hand wipes can be used. It is recommended to wash hands with soap and water as soon practical.
Five Moments for Hand Hygiene have been identified as the critical times when hand hygiene should be performed to protect:
“5 Moments for Hand Hygiene (Adapted by the Council of Ambulance Authorities)”
Moment 1: | Examples: |
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Before Touching A Patient When Perform hand hygiene on entering the patient zone before touching the patient Why To protect the patient against acquiring harmful micro-organisms from the hands of the healthcare worker |
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Moment 2: | Examples: |
Before a Procedure When Immediately before a procedure. Once hand hygiene has been performed, nothing else in the patient's environment should be touched prior to starting the procedure Why To protect the patient from harmful micro-organisms from entering their body |
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Moment 3: | Examples: |
After a Procedure or Body Fluid Exposure When Hand hygiene immediately after a procedure or body fluid exposure risk as hands could be contaminated with body fluid Even if you have had gloves on you should still perform hand hygiene after removing them as gloves are not always a complete impermeable barrier. Hands may also have been contaminated in the process of removing the gloves. Why To protect the healthcare worker and the environment from becoming contaminated by the transmission of potentially micro-organisms from the patient |
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Moment 4: | Examples: |
After Touching a Patient When After touching a patient. Perform hand hygiene before you leave the patient zone. Why To protect the healthcare worker and the environment from harmful micro-organisms |
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Moment 5: | Examples: |
After Leaving the Patient's Environment When Hand hygiene after touching surroundings in the patient zone even when the patient has not been touched. Always perform hand hygiene before leaving the patient zone, and/or entering the healthcare worker zone. Why To protect yourself and the healthcare surroundings from becoming contaminated with potential organisms from the patient’s surroundings. |
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It is recognised in the pre-hospital setting there may be times in emergency situations where hand hygiene is secondary to patient safety, however once the risk has been resolved further deviation is not warranted.
The Council of Ambulance Authorities has developed guidance for the zones of hand hygiene in the pre-hospital setting to determine when hand hygiene is needed. Performing hand hygiene when moving between zones will minimise the risk of contamination of patient care equipment and areas of the ambulance, and reduce cross contamination between patients and Ambulance personnel.
Patient zone (red zone)Includes the patient and the patient’s immediate surroundings. It is considered to be anywhere the patient can touch. |
Healthcare worker zone (yellow zone)Includes the healthcare workers immediate zone and where medical devices or consumables are placed while attending to the patient (e.g. monitor, treatment bags) |
Clean healthcare worker zone (green zone)Includes all nonpatient areas (e.g the front of the cab when transporting a patient, all of the vehicle post clean) |
Prior to departure
An ambulance or transport vehicle is considered a Clean Health Care Worker Zone (green) when entering to attend a case. Always perform hand hygiene prior to entering a Clean Health Care Worker Zone (your vehicle). Hand hygiene prior to entering this area ensures there is no cross contamination from your previous activities to your clean area, and your patient.
On scene
A patient’s house, or the area they are located is considered a Patient Zone (red). Perform hand hygiene when entering these areas to protect patients from transmission of pathogens on your hands. After touching the patient zone, perform hand hygiene prior to touching any response kit equipment or defibrillator in order to reduce cross contamination to your Healthcare Worker Zone. Perform hand hygiene when leaving the Patient Zone to prepare for departure.
During transit
The front of the vehicle is considered a Clean Healthcare Worker Zone (green) and typically shouldn’t contain infectious pathogens. The Patient Zone (red) is considered contaminated and includes any devices attached to a patient or any surfaces they may have touched. Areas where healthcare workers access or where medical consumables or equipment is stored is considered a Healthcare Worker Zone (yellow). Hand hygiene must be conducted with any movement between these zones to prevent cross contamination for patient and staff safety.
At the hospital
The Patient Zone (red) is considered to be any area where the patient can touch or would have personal items, and should be considered contaminated. The Healthcare Worker Zone (yellow) is where medical equipment and consumables are stored. Hand hygiene between entering and departing these two areas is essential to avoid the contamination of the patient into the Healthcare Worker Zone and vice versa.
Following handover
Once a patient has left the vehicle, the entire back area is now considered a Patient Zone (red) and you will require hand hygiene upon entering and departing. This includes prior to applying and doffing gloves when cleaning and post cleaning the vehicle.
The front of the vehicle is still considered a Clean Healthcare Worker Zone (green) and hand hygiene prior to entering this area is still required.
Follow these steps in order to prevent cross infection between patients and improve staff safety.
Other opportunities to decontaminate hands include (but are not exclusive to):
To minimise the possible barriers to hand hygiene
Hand/Skin Care
Skin Irritation and Allergy
All clinical staff and volunteers are screened for skin irritation/conditions and latex sensitivity during the pre-employment interview process.
The main type of occupational skin irritation associated with hand hygiene is irritant contact dermatitis. Symptoms include dryness, irritation, itching, and sometimes cracking of the skin. Allergic contact dermatitis is rare and is due to an allergy from an ingredient in a hand hygiene product.
Report all skin conditions (e.g. dermatitis, allergic eczema, weeping lesions) to your line Manager and seek medical advice from GP or Specialist.
Staff who have skin conditions such as exudative lesions or weeping dermatitis should be removed from direct patient care until the condition resolves.
Refer to Skin Irritation flowchart, adapted from Occupational Dermatology Research and Education Centre flowchart for healthcare workers
Report problem to your Manager and Safety Team |
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Good Skin Care Practice |
Use ABHR Reduce handwashing (unless hands visibly soiled) and use ABHR where possible. ABHR may sting hands if split/cracked. It does not mean you are allergic to it. At home, use soap substitutes where possible. Use Moisturiser Moisturise hands regularly while at work – before the start of the shift, during meal breaks and at end of shift. Moisturise hands regularly at home. |
See GP or Attend a St John Health Clinic |
If the previous advice has not improved your skin integrity, you will need to assessed by a doctor:
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Referral to a Dermatologist |
If there has still not been improvement, you may need a referral from your GP to see a dermatologist. You may be referred to a special clinic for patch testing. Patch testing is used to diagnose an allergy to something that your skin is coming into contact with. |
Further Reading:
Council of Ambulance Authorities Take Five for Hand Hygiene Campaign https://www.caa.net.au/hand-hygiene-subpage
National Hand Hygiene Initiative https://www.safetyandquality.gov.au/our-work/infection-prevention-and-control/national-hand-hygiene-initiative
Occupational Dermatology Research and Education Centre http://www.occderm.asn.au/
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