Medical Problems Management

  • Correct airway and oxygenation problems.
  • Define priorities.
  • Position patient appropriately:
    • On side if unconscious
    • Head and chest elevated for respiratory distress
    • Position of comfort otherwise (pregnant patients may need to be tilted on to their left side).
  • Recognise and manage types of shock. Legs elevated for hypovolaemic and neurogenic shock.
  • Reassure patient and provide pain relief as appropriate.
  • Continue monitoring patient status; recognise and respond promptly to fresh difficulties as they arise.
  • Determine if Time Critical.
  • Communicate effectively and appropriately with patient, relatives and Communications Centre. 
    • Inform Communications Centre or appropriate medical facility of destination where necessary.


Key Terms & Links

This is a sub-section of the Principles of Patient Management Clinical Practice Guideline and the management principles below should be implemented concurrently with the principles outlined above.

Document Control

Clinical Services

Responsible Manager
Head of Clinical Services


Review Date

St John Ambulance Western Australia Ltd © Copyright 2020, All Rights Reserved

Privacy Policy | Copyright Statement & Disclaimer