Ambulance crews are not to delay patient transport (or on scene times) as the helicopter can be diverted to the hospital.

Helicopter Safety

  • Change radio channel
    • UHF - Ch 50
    • VHF- Ch41
  • Never approach the helicopter, follow crew instructions at all times
  • Always wait for the aircrew to come to you
  • Keep all vehicles, patient, other emergency personnel & bystanders at least 50m from landing site
  • At night, use head lights and avoid shining torches, etc. towards the helicopter
  • Use eye & ear protection

Activation Criteria

  • Time critical patient (trauma/medical) when the patient will benefit from critical care intervention and to achieve the best possible outcome for the patient by expedient transport to definitive care.
  • Motor vehicle accident where the patient Is trapped or has been ejected
  • Probable spinal Injury
  • Diving injury
  • Burn/electrocution

If considering standing down the aircraft in-flight, call CSPSOC

Landing Site Hazards

Beware of:

  • Power cables
  • Animals
  • Sloping ground
  • Sand, loose objects and soft ground
  • If dusty ground, wet if possible (call DFES)
  • Landing site should be at least the size of two tennis courts (50 x 50m)

Note: The pilot may choose an alternate landing site so STAY WHERE YOU ARE

Information required by Operations Centre

Incident information:

  • Type of incident
  • Presenting injuries or illness
  • Number of patients
  • Call back number
  • Patient details if known
  • Location of incident

Helicopter access information & SITREP

  • Type of terrain
  • Hazards
  • Weather conditions
  • Landmarks
  • Potential landing sites

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