UNCONTROLLED WHEN PRINTED
OrganisationDetailsContact NumberHours of Service
13 YARNNational support line for Aboriginal and Torres Straight Islander people in crisis13 92 7624 hours, 7 days a week
1800 RESPECTNational sexual assault, domestic family violence counselling service1800 737 73224 hours, 7 days a week
Alcohol & Drug Support ServiceProvides non-judgemental telephone, counselling, information, referral and support lines for alcohol and drug use. Contact with support lines is one-to-one with a professional counsellor and is confidental.9442 5000
1800 653 203
24 hours, 7 days a week
Beyond BlueSupport for people experiencing anxiety or depression1300 224 63624 hours, 7 days a week
Child Abuse SquadWA Police – Child Abuse Squad9428 1500 
Child Protection Unit (Perth Children's Hospital)The PCH Child Protection's Unit (CPU) is a specialist hospital-based service providing medical, forensic, social work and therapeutic services for children and their families when there is a concnern that a child has or may have suffered child abuse.6456 008924 hours, 7 days a week
Crisis CareCrisis Care provides Western Australia’s after-hours response to reported concerns for a child’s safety and wellbeing. Additionally, they provide information and referrals for people experiencing crisis and can be contacted for advice around homelessness services. Those experiencing Family and Domestic Violence may also contact Crisis Care to discuss accommodation assistance and support services.

1800 199 008

24 hours, 7 days a week
Domestic Violence Liaison OfficerWA Police – Domestic Violence Liaison Officer131 44424 hours, 7 days a week
Family Drug SupportSupport for families affected by alcohol and other drugs1300 368 18624 hours, 7 days a week
Family Relationship Advice LineTelephone services for families affected by relationship and separation issues1800 050 321Monday to Friday:
8:00am - 8:00pm
Saturday:
10:00am - 4:00pm (excluding national public holidays)
Gambling HelplineSupport for people affected by gambling1800 858 85824 hours, 7 days a week
Health Direct AustraliaTelephone advice line staffed by nurses to provide expert health advice and information1800 022 22224 hours, 7 days a week
Kids HelplineHelpline for children1800 551 80024 hours, 7 days a week
LifelineCrisis support and suicide prevention helpline131 11424 hours, 7 days a week
Men's Domestic Violence Helpline
Provides counselling for men who are concerned about becoming violent or abusive1800 000 59924 hours, 7 days a week
Men's Referral ServiceThis service from "No to Violence" offers assistance, information and counselling to help men who use family and domestic violence.  
MensLine AustraliaSupport, information and referral service1300 789 97824 hours, 7 days a week
Mental Health Emergency Response LineFor anyone involved in a mental health emergency in the community – including individuals, families/carers, member of the general public or health professionals.1300 555 788 (Metro)
1800 676 822 (Peel)
24 hours, 7 days a week
My Aged CareSupport through the aged care system1800 200 422Monday to Friday:
8:00am - 8:00pm
Saturday:
10:00am - 2:00pm
National Debt Helpline
A free, confidential and independent financial counselling service.1800 007 007
 
Ngala Helpline
Ngala's main contact point for parents with babies and young children who seek to discuss their parenting concerns
1800 111 546
 
Pregnancy, Birth and Baby HelplineInformation and counselling service1800 882 43624 hours, 7 days a week
Parent & Family Drug Support Line
Telephone counselling, referral & information service designed specifically to meet the needs of parents
1800 653 203
 
Parentline AustraliaSupport, counselling and parent education1300 301 300Monday to Friday:
9:00am - 9:00pm
Problem Gambling HelplineProvides free, confidential counselling, support and information services for all people affected by gambling1800 858 85824 hours, 7 days a week
QuitlineSupport to quit smoking137 848Monday to Friday:
8:30am - 7:30pm
Saturday:
2:00pm - 4:00pm
Relationships Australia
Provides relationship short courses, counselling and mediation services
1300 364 277
 
Road Trauma Support WARoad Trauma Support WA is a state-wide service assisting anyone affected by road trauma, regardless of when the incident occurred or what level of involvement the person had, direct or indirect.1300 004 814Monday to Friday:
8:30am - 4:30pm
RuralinkA specialist after hour mental health telephone service for people in rural communities of Western Australia. The support line can assist individuals who feel they need assistance, clients and carers and members of the community. During business hours, you will be connected to your local community mental health clinic.1800 552 002Monday to Friday:
8:30am - 4:30pm
24 hours, Weekends & Public Holidays.
Samaritan's Crisis LineCounselling service with no judgement, no pressure. Here for anyone who needs someone.135 2478am to 8pm
SANE HelplineMental health support and information1800 187 263Monday to Friday:
8:30am - 4:30pm
Sexual Assault Resource CentreProvides a range of free services to people affected by sexual violence including free telephone advice/support and have a 24 Hour Emergency Line.6458 182824 hours, 7 days a week
SIDS and KidsInformation for parents about Sudden Infant Death Syndrome1300 308 30724 hours, 7 days a week
Suicide Call Back ServiceOffers free professional phone and online counselling for people living in Australia. Crisis counselling for people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide. The counsellor will help you with goal planning, ensuring your own safety, and help to link you to other services in the community.1300 659 46724 hours, 7 days a week
Salvation ArmyWelfare organisation1300 363 62224 hours, 7 days a week
Sex Assault SquadWA Police – Sex Assault Squad9428 1600 
Translating and Interpreting ServiceTranslation services131 45024 hours, 7 days a week
TresillianAdvice for parents of children aged 0-5 from Child and Family Health Nurses02 9787 085524 hours, 7 days a week

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